VoIP audio quality better than landlines - Instablogs
VoIP audio quality better than landlines
Bhagaban Sahu , New Delhi: Sep 25 2006
Made Popular Sep 25 2006
VoIP penetration is high in US with more than 100,000 people opt for the service each month. However, the VoIP call quality continues to disturb them since long. For such customers, Keynote Systems brings some assurances. In its latest study,...
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Tags: Keynote Systems, US VoIP, Technology
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Michael Urlocker
Michael Urlocker Sep 25 2006
It would seem that voice quality is not the issue that is winning customers to VoIP systems. Voice-quality is a minimal requirement to get in the door, but it won’t make a sale.

Consumers appear to be ready to accept lower quality in exchange for new capabilities, as is the case for traditional cellular and BlackBerry phones.

The key issue for telcos and would-be disruptors of telecom (including VoIP suppliers) is to consider these two questions:

* Where is the telecom experience for customers good enough? http://www.ondisruption.com/my_weblog/2006/09/voip_call_quali.html
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