Nearly half of North American Call centers ready for VoIP rollout - Instablogs
Nearly half of North American Call centers ready for VoIP rollout
Bhagaban Sahu , New Delhi: Aug 16 2006
Made Popular Aug 16 2006
In its latest report, the Yankee Group claims that nearly half of the North American call centers are geared up for the VoIP rollouts by the end of next year. The driving factor behind the large-scale VoIP implementations is the multi-facet...
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Tags: Yankee Group, North America, Technology
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